Carolyn Everson Chats with The Wall Street Journal at Advertising Week
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Hi Anna, your order is on the way! It should arrive on Monday.
Hi, I just received my helmet. However, I ordered the wrong size and would like to exchange it.
Of course! I sent a pre-paid return label to your email address. What size would you like to replace it with?
A medium, please.
Great, we'll get that out to you when we receive the helmet back.
You're welcome, Anna!
I LOVE my new helmet! It's so comfortable and lightweight!
Thanks so much!
You're very welcome, Anna! Tell your friends, and we'll give you referral credit on your next purchase!
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